Biden calls for Assad to be 'held accountable'
Tech slump slays Santa rally, weak yen lifts Japan stocks higher
Maid’s employer says, “A grocery store staff shamed their helper by calling her fat multiple times”LOWE'S has apologized to a fuming customer after they slammed the retail giant for "worst customer service experience ever". The unhappy shopper complained about the lack of service provided - and even showed proof. The customer revealed that the retailer kept them waiting for a quick door installation. And when they tried to call customer service, they just kept putting them on hold every time - even hanging up several times. The shopper wrote on X/Twitter: "Lowe's [has] the worst customer service experience ever. Been trying to get in contact with your store to figure out the status of a door installation for an hour. "Keep getting put on hold which leads to the call dropping or just outright being hung up on." read more US money The fuming shopper even posted a picture of her lengthy call records with Lowe's customer service. In an act of good faith, Lowe's issued an apology to the angry customer. "We're sorry for this experience. Please DM us the name on the order, phone number, email, order number, and store location (if purchased in-store) so our team can further review," the company wrote. This is not the first time Lowe's has been slammed for poor service. Most read in Money Fuming customers blasted the home improvement retailer for the "worst customer service", with some even threatening to return items and cancel orders entirely. One shopper said they bought a brand new washer and dryer from the retailer, but are still waiting for customer service to get it installed. But instead of providing the service, the company has been sending emails claiming the service has been completed. The frustrated customer wrote on X/Twitter : "Ordered a washer and dryer. Old ones are supposed to be hauled off and new ones installed. "[But] I keep getting emails that service has been completed. It has NOT. Customer service is NOT helping." Another user claimed their $14,000 refrigerator order was mishandled during their home-building process. “Since the sales associate left, everything is a mess,” they wrote on X. According to their post, the district manager processed a return without their consent. They added that repeated attempts to contact Lowe’s were unsuccessful: "People pick up but put me back in the queue. Lowe’s responded publicly, apologizing and urging the customer to send a direct message with their order details. Another frustrated customer shared her own ordeal , saying a faucet she ordered on September 30 had yet to leave the warehouse over a month later. “Worst customer service!!!” she wrote, adding that store representatives told her to “just keep waiting.” Lowe’s again apologized, asking for her order details via direct message to resolve the issue. The dissatisfaction extended to appliance deliveries. Meanwhile, Lowe's recently apologised to customers after shoppers blasted the chain’s ordering system . It follows after another frustrated Lowe's customer warned he almost abandoned an expensive item in-store over the chain’s checkout policy. Read More on The US Sun The customer was so aggrieved that he would spend more elsewhere so he wouldn't encounter the machines . The U.S. Sun has previously reported how shoppers have felt frustrated when the technology malfunctions, lengthening the time in store.
None9-Year Old Rare Blood Disorder Survivor Meets Lifesaving Donor at Gift of Life Marrow Registry Gala
GREENSBORO, N.C. (AP) — Matthew Downing threw for two touchdowns and ran for another to lead Elon to a 31-21 season-ending win over North Carolina A&T on Saturday. The game was tied at 7 in the second quarter when the Phoenix turned a fumble recovery into a field goal. That started a string of four-straight scoring possessions. Javascript is required for you to be able to read premium content. Please enable it in your browser settings. Get the latest sports news delivered right to your inbox six days a week.
Friendly reminder |
The authenticity of this information has not been verified by this website and is for your reference only. Please do not reprint without permission. If authorized by this website, it should be used within the scope of authorization and marked with "Source: this website". |
Special attention |
Some articles on this website are reprinted from other media. The purpose of reprinting is to convey more industry information, which does not mean that this website agrees with their views and is responsible for their authenticity. Those who make comments on this website forum are responsible for their own content. This website has the right to reprint or quote on the website. The comments on the forum do not represent the views of this website. If you need to use the information provided by this website, please contact the original author. The copyright belongs to the original author. If you need to contact this website regarding copyright, please do so within 15 days. |